ZT
10 Things We Hate About ISPs and Cable and Phone Companies
http://www.pcworld.com/article/164381/10_things_we_hate_about_isps_and_cable_and_phone_companies.html
Her voice is urbane, saccharine-sweet, maternal. She is grateful that I telephoned; my call is important to her. I hate the sound of her voice.
It\'s the recorded voice you hear when you call your cable, telephone, or satellite TV company. I saw the owner of that voice on TV once, on a news show, recording her happy, reassuring, tranquil little messages in some voice-over booth in Burbank. A pretty mom, late thirties, tanned--exactly what you\'d expect.
To me, her voice has come to represent everything that irks me about service providers. It\'s the first thing I hear after something goes wrong with my service, and I have to set off on the long march toward getting the problem fixed. Her voice is a bad omen, often foretelling protracted service outage, long consultations with bored/impatient/arrogant/not-so-bright phone reps, missed appointments, false promises, and strange charges on my bill. That\'s what this story is about.
10 Things We Hate About ISPs and Cable and Phone Companies
奉旨泡妞 (2009-05-12 21:15:09) 评论 (0)ZT
10 Things We Hate About ISPs and Cable and Phone Companies
http://www.pcworld.com/article/164381/10_things_we_hate_about_isps_and_cable_and_phone_companies.html
Her voice is urbane, saccharine-sweet, maternal. She is grateful that I telephoned; my call is important to her. I hate the sound of her voice.
It\'s the recorded voice you hear when you call your cable, telephone, or satellite TV company. I saw the owner of that voice on TV once, on a news show, recording her happy, reassuring, tranquil little messages in some voice-over booth in Burbank. A pretty mom, late thirties, tanned--exactly what you\'d expect.
To me, her voice has come to represent everything that irks me about service providers. It\'s the first thing I hear after something goes wrong with my service, and I have to set off on the long march toward getting the problem fixed. Her voice is a bad omen, often foretelling protracted service outage, long consultations with bored/impatient/arrogant/not-so-bright phone reps, missed appointments, false promises, and strange charges on my bill. That\'s what this story is about.