为了回应特朗普的移民禁令,星巴克宣布将在未来五年内雇佣10000名难民。
星巴克总裁和CEO Howard
Schultz周日在致全体员工的公开信中表示,该雇佣计划适用于全球所有75个国家的星巴克门店,并且对于那些被特朗普移民禁令拒之门外的员工,星巴克会有专门的团队直接与其联系。
Schultz在信中称,星巴克不仅将雇佣难民,还将帮助那些“追求梦想”的人。星巴克将在美墨之间“造桥,而不是造墙”,比如帮助扶持墨西哥的咖啡种植者,而且如果医保法案被废除,将为员工提供医疗保险。
星巴克此举反映出美国企业界对特朗普新政府的复杂心态。此前,在特朗普边境税的施压下,福特、通用汽车、波音纷纷表示将在美国设立新厂,雇佣更多本土员工。但显然星巴克却并不愿意就此“屈服”。
Schultz表示,星巴克致力于打造与墨西哥的关系:“咖啡是我们共同的遗产,把我们联合起来……我们随时准备为墨西哥客户、合作伙伴和他们的家庭提供帮助和支持,应对贸易制裁、移民限制和税收的冲击。我们将继续投资这个极其重要的市场”。
以下为Schultz公开信原文:
Dear partners,
I write to you today with deep concern, a heavy heart and a
resolute promise. Let me begin with the news that is immediately in
front of us: we have all been witness to the confusion, surprise
and opposition to the Executive Order that President Trump issued
on Friday, effectively banning people from several predominantly
Muslim countries from entering the United States, including
refugees fleeing wars. I can assure you that our Partner Resources
team has been in direct contact with the partners who are impacted
by this immigration ban, and we are doing everything possible to
support and help them to navigate through this confusing
period.
We are living in an unprecedented time, one in which we are witness
to the conscience of our country, and the promise of the American
Dream, being called into question. These uncertain times call for
different measures and communication tools than we have used in the
past. Kevin and I are going to accelerate our commitment to
communicating with you more frequently, including leveraging new
technology platforms moving forward. I am hearing the alarm
you all are sounding that the civility and human rights we have all
taken for granted for so long are under attack, and want to use a
faster, more immediate form of communication to engage with you on
matters that concern us all as partners.
I also want to take this opportunity to announce specific actions
we are taking to reinforce our belief in our partners around the
world and to ensure you are clear that we will neither stand by,
nor stand silent, as the uncertainty around the new
Administration’s actions grows with each passing day:
Support for DACA: As I wrote to Senators Graham and Durbin this
week, we are enthusiastically behind their work to support
“Dreamers” across our country – including those young men and women
who are part of the Deferred Action for Childhood Arrivals (DACA)
program. There are nearly three quarters of a million hardworking
people contributing to our communities and our economy because of
this program. At Starbucks, we are proud to call them
partners and to help them realize their own American Dream.
We want them to feel welcome and included in our success, which is
why we reimburse them for the biennial fee they must pay to stay in
the program and why we have offered DACA-related services at our
Opportunity Youth hiring fairs.
Hiring Refugees: We have a long history of hiring young people
looking for opportunities and a pathway to a new life around the
world. This is why we are doubling down on this commitment by
working with our equity market employees as well as joint venture
and licensed market partners in a concerted effort to welcome and
seek opportunities for those fleeing war, violence, persecution and
discrimination. There are more than 65 million citizens of
the world recognized as refugees by the United Nations, and we are
developing plans to hire 10,000 of them over five years in the 75
countries around the world where Starbucks does business. And
we will start this effort here in the U.S. by making the initial
focus of our hiring efforts on those individuals who have served
with U.S. troops as interpreters and support personnel in the
various countries where our military has asked for such
support.
Building Bridges, Not Walls, With Mexico: We have been open for
business in Mexico since 2002, and have since opened 600 stores in
60 cities across the country, which together employ over 7,000
Mexican partners who proudly wear the green apron. We have sourced
coffee from Mexico’s producers and their families for three decades
and last fall, we also announced the creation of a farmer support
center in Chiapas to help accelerate our collective ability to grow
and export some of the world’s finest coffees from this important
growing region, while donating more than $2 million to support the
livelihood, food security and water quality of coffee producing
communities in Oaxaca. With the support of thousands of
Starbucks partners and millions of customers, we have also donated
half a million coffee trees to support 70,000 families, and we will
be expanding the initiative this year to generate another 4 million
tree donations. Coffee is what unites our common heritage, and as I
told Alberto Torrado, the leader of our partnership with Alsea in
Mexico, we stand ready to help and support our Mexican customers,
partners and their families as they navigate what impact proposed
trade sanctions, immigration restrictions and taxes might have on
their business and their trust of Americans. But we will
continue to invest in this critically important market all the
same.
Our Healthcare Commitment to You: Finally, let me restate what we
have recently communicated with you about the Affordable Care Act –
our commitment remains that if you are benefits eligible, you will
always have access to health insurance through Starbucks.
Many of you have expressed concerns that recent government actions
may jeopardize your ability to participate in the Affordable Care
Act. If the recent Executive Order related to health care remains
in place and the Affordable Care Act is repealed causing you to
lose your healthcare coverage, you will always have the ability to
return and can do so within 30 days of losing that coverage rather
than having to wait for an open enrollment period. If you have any
questions or concerns, please contact the Benefits Center at
877-728-9236.
In the face of recent events around the world, let me assure you
that we will stay true to our values and do everything we can
possibly do to support and invest in every partner’s well-being
while taking the actions that are squarely within our ability to
control. This is our focus: providing a Third Place of respite for
those around the world who seek it, daily.
Starbucks has and will always stand for opportunity – opportunity
for our young people who are working to land their first job in the
75 countries where we do business, opportunity for our farmers who
care so deeply for the highest of quality coffee we offer to
customers all around the globe, and yes, opportunity for those who
come to America in search of their own fresh start – whether that
is with Starbucks directly, or through our suppliers or our partner
companies.
If there is any lesson to be learned over the last year, it’s that
your voice and your vote matter more than ever. We are all
obligated to ensure our elected officials hear from us individually
and collectively. Starbucks is doing its part; we need you to use
the collective power of your voices to do the same while respecting
the diverse viewpoints of the 90 million customers who visit our
stores in more than 25,000 locations around the world.
So, while we seek to understand what the new Administration’s
policies mean for us and our business both domestically and around
the world, I can assure you that we will do whatever it takes to
support you, our partners, to realize your own dreams and achieve
your own opportunities. We are in business to inspire and nurture
the human spirit, one person, one cup and one neighborhood at a
time – whether that neighborhood is in a Red State or a Blue State;
a Christian country or a Muslim country; a divided nation or a
united nation. That will not change. You have my word on
that.
Onward,
Howard