英国一名妇人早前乘搭美国廉航捷蓝航空公司(JetBlue)客机后,因旅程中不快经历入禀向该航空公司兴讼索偿。官司起因竟涉及一只茶杯。
媒体引述74岁入禀者西德尔(Angela Siddell)
的诉讼书称,事发于去年10月31日,她当日从肯尼迪机场搭捷蓝客机飞往哥斯达黎加庆祝自己最近退休。在飞机上她正寻找垃圾箱来扔掉已用完的茶杯和汤匙,却惹来无妄之灾。
居于英国泽西岛的西德尔本身曾任空姐。现已为人祖母的西德尔表示,自己当日在机上寻找垃圾箱期间,中途进入洗手间如厕。入洗手间前还顺手把茶杯等放在旁边的柜台上。
这时候,有空中服务员来收集垃圾,一名空姐看到她放在柜台的茶杯,便“异常大声”喝骂、且“言语咄咄逼人”。
西德尔从厕所出来后,询问那名空姐的姓名和员工身份证号码,但遭对方拒绝。她接着表示想知道机长的名字,但对方也没有理睬。她要求对方提供投诉表让她填写也被拒。
西德尔还称,更意想不到的是,对方竟向自己动粗,首先是那名空姐抓住了她的手腕,还有另一名机组人员猛力向她背上推了一下。她续称,混乱中她眼睛和肩膀被人弄伤。
诉讼书指,西德尔当日头部撞到了飞机后边的出口门;事发后她还被人用手扣将手放在背后扣住。后来客机改道飞往奥兰多,她及其旅行伙伴在那里被赶下机。
西德尔并已要求赔偿,惟金额未详。捷蓝航空公司则暂未回应媒体的置评要求。
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